❓ Frequently Asked Questions
How can I get a sample?
Please contact us and we will let you know. Normally, crystal accessory samples are free, while full lighting frame samples are charged.
What is your typical lead time?
Common products in stock are delivered within 15 days. For customized items without stock, please negotiate with our team.
How do you ensure quality and longevity?
We implement strict inspections during production and perform spot checks before shipment. We provide a 3-year product guarantee.
What color temperature options are available?
Warm white (2200k-3000k), Natural white (4000K-4500K), and Cool white (6000K-6500K).
Can we add our own logo to the products?
Yes, we can print your logo on products and packaging if the order meets our Minimum Order Quantity (MOQ).
Do you accept OEM & ODM projects?
Yes, we welcome all OEM and ODM requests and can help design color boxes with your branding.