Packing & Delivery
Transparency here reduces post-purchase inquiries. List package contents (e.g., product, USB-C cable, multilingual manual, warranty card) and highlight sustainable packaging (e.g., "100% recyclable materials"). Clarify shipping timelines by region (e.g., "EU: 5–7 business days," "APAC: 10–15 business days") and costs (e.g., "Free shipping on orders over $50"). State customs/duty responsibilities and offer damage protection.
Company Profile
We are a comprehensive solution provider specializing in commercial interior and exterior furnishings, lighting, decorative accessories, and restaurant equipment. We serve restaurants, hotels, wedding venues, and event spaces with a full range of customizable products — including indoor and outdoor furniture, commercial lighting systems, artificial floral decorations, and kitchen and service equipment.
Our mission is simple: To help our clients save time, reduce setup costs, and start their business in the fastest, most cost-effective way possible.
FAQ
Who are we and where are you based?
We are based in Guangzhou, China, with a wide sales network covering North America (30%), Oceania (20%), Western Europe (20%), and other global regions including Southeast Asia and the Middle East.
How can we guarantee product quality?
We support providing a pre-production sample before mass production and conduct a final inspection before every shipment to ensure the highest standards.
What products can I purchase from you?
You can source a variety of items including Pendant Lights, Table & Floor Lamps, Ceiling Lights, Outdoor Lights, Artificial Plants, Furniture, and other household decorations.
Why should I choose your company over other suppliers?
With over 500+ global customers served, we focus on a "customer-centric" approach. We offer personalized, one-stop sourcing services to help you reduce communication barriers and logistics complexity.
What delivery and payment terms do you accept?
We accept delivery terms such as FOB and EXW. Payment can be made via T/T or Credit Card, primarily in USD currency.
Do you provide customization services?
Yes, we have strong capabilities in customization and project coordination to align with your business concept, design preferences, and functional needs.
Luma Bulb
